Why is quality improvement in health care systems so difficult? Why is it so challenging to bring in new and better ways of organizing health care services? Many reasons have been put forward: lack of money; lack of appropriate or complete knowledge; excessive and perhaps unnecessary regulations; and entrenched professional opinions and interests. This course suggests that the main reason is complexity. Health care systems are inherently complex, with many interconnected activities and processes, and thus difficult to measure, analyze, change and improve. This course will help you to understand some of this complexity, showcase some simple methods that can help you improve the quality of health care services and point towards resources that can be used to further your knowledge and understanding.
 
The following topics are covered under this program:
Learn about what quality and process improvement entails, especially in a health care setting;
Understand how quality improvement can lead to better outcomes for staff and organizations, including patients and/or customers;
Gain confidence to start and lead a quality improvement project within your organization;
Learn how to access additional support and get others to join in;
Understand how quality improvement can help you deal with the complexity in organizational systems, using health care systems as a case study, and how to improve in key areas while not worsening others;
And understand how systems modeling and analytics techniques support quality improvement initiatives.
 
Who should attend
The course is aimed for healthcare professionals, program managers, leaders and adminstrators.
 
Course Design
The course is available via self-paced eLearning course, or an interactive contact class. This interactive training program is composed of video lectures, demonstrations, MCQ assessments and case studies.
 
Accreditation
Accredited according to the HPCSA’s Medical and Dental Board Guidelines for Healthcare Professions for Level 1 = 5 Clinical, 2 Ethics
 
Assessment
Participants will be assessed on self-study of the course through means of a portfolio of evidence for capstone project to:
Identify an area for improvement from their primary workplace
Write clear and concise improvement plan using root cause analysis and the model for improvement
Interpret and apply the principles from the QI guide and toolkit
 
Contact us
Website: www.clinicalcareplatform.com
Email: info@clinicalcareplatform.com
Call/WhatsApp: 064 543 3928